Real estate agents, we bet you’re tired of living in fear of hearing objections, aren’t you? You probably aren’t following up as quickly or aggressively as you could when you’re avoiding the perceived conflict of having to field objections. This makes sense since most people are conflict-avoiders by nature. But remember that knowledge equals confidence and ignorance equals fear, so let’s put an end to your avoidance habits today.
You’ll set more appointments faster, and you’ll get more contracts signed as a result. Today we’ll educate you, motivate you, and get you into action!
1. What is an objection, anyway? It’s simply an unanswered question (or questions) in the mind of your prospect. Your job is to answer their question and move the conversation forward toward closing them for either an appointment or a signed contract, depending on the situation.
2. The problem for most real estate agents is that they do all the research, and all the preparation, then show up to a listing appointment, present what they believe the prospect cares about, and then try to close. All the while, the seller(s) are holding onto those unanswered questions, waiting for you to quit talking, and then they’ll blast those objections at you right when you’re trying to close! This in turn freaks you out and pisses you off internally, leading to the conflict situation you live in fear of.
3. Solution: send your silent salesperson prior to the listing, which answers all of the common objections for you, thus eliminating the conflict. A powerful, proven, and unique-to-you pre-listing package will make it so all you have to do is discuss the price, answer a few questions, and have a very simple and logical close.
4. The definition of “close” is the logical ending to a great presentation. If you didn’t have a great presentation (the seller was hanging on to their questions/objections the whole time), then closing is uncomfortable and awkward. When you do have a great presentation (starting with sending your pre-listing package, which answers their questions before you even show up), then closing is a breeze.
5. Your Pre-Listing Package handles all of the most common objections you live in fear of, such as: “Is your commission flexible? Do I have to be stuck in a contract? What makes you different? How do I know you’ll do what you promise to do? Got any testimonials?
Think about how powerful it is to answer all of those questions BEFORE you arrive, instead of when you’re trying to close!
6. So your broker supplies you with a pre-listing package, but that doesn’t answer what makes you different, it just answers what makes you the same. The same as every other agent in your brokerage. You need a personalized pre-listing package highlighting your unique selling propositions, and your USPs so that you are the clear, unquestionable choice.
In a market where every seller is being pickier, why risk taking the listing you’ve worked so hard on by failing at objection handling?
Today we educated you on why you live in fear of objections, now it’s time to be motivated enough to take action and get your pre-listing package personalized and polished before it’s too late.
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