Tag: communication
9 Conversational No-No’s and The Smart Words to Say Instead
All of us trip over our words sometimes. We say things we shouldn't. We hurt people's feelings or we insult them when all we...
Podcast: 7 Traits the Best Brokers, Managers & Team Leaders Share
When you got into real estate you likely thought you'd never really have a 'boss' again. Regardless of your independent contractor status, the broker...
Podcast: The Steps to Keeping Your Seller Happy & Getting the...
Communication is everything. Keep your sellers informed and keep them happy. Customer Service creates repeat and referral business – and a lack of customer...
3 Seemingly Obvious Rules of Sales, Often Forgotten
For every real estate agent, there are a few cardinal rules to abide by to ensure that you are forging great relationships with your...
12 Must Know Skills You’re Not Taught In School
Lauded as "the greatest American humorist of his age," Mark Twain said, "I'll never let my schooling interfere with my education." Twain knew that...
Why Walking May Be the Secret to Working it Out
Hippocrates said it first, "walking is man's best exercise." And everyone else...the American Heart Association, the American Cancer Society, the American Arthritis Association, the...
Do You Hear What I Hear? The Brains Behind Active Listening
Listening is one of the most important things a real estate agent can do. Only by truly listening do agents really know and comprehend what their clients...
The ABC’s of Being Assertive and Why It Matters to Your...
Every day, real estate agents are called upon by their prospects and clients to communicate their opinions and thoughts about every aspect of buying...
Let Your Body Do the Talking? Break the Language Barriers for...
Human communication (spoken word, tone, body language) is a huge topic...so huge, in fact, that Dr. Albert Mehrabian, one of hundreds of psychologists who...
The 18 Things You Should NEVER Say in Sales (Part 2)
Calling ALL brokers, managers or team leaders! Do you have these 7 super successful qualities? Are prospective agents being drawn to your office or are...
