Key Highlights

  • Agents are asking their brokers, their coaches, their mentors, their colleagues, “What should I be doing now?”
  • Here are suggestions from one of the most iconic, successful and powerful people in real estate via an email to his agents

Many agents simply don’t know what to do, how to work, where to work, etc. in these tumultuous, unprecedented times. One highly successful and well-respected real estate professional offered his agents and co-workers some suggestions/answers to their questions and concerns.

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Question – Can I show potential buyers homes they may be interested in buying? I’m afraid to turn them away and lose their business.   Are other agents showing properties? Are escrows opening? I also don’t know if I’d be covered by E and O if I showed them a house and they got sick Would I lose my license?

AnswerCAR (California Association of REALTORS®) and every real estate company and professional agree…No, do not show the home…remain in your house. COVID-19 cases are doubling daily.

  • E and O covers disclosure and transactional issues, NOT personal injury.
  • Showing a property is a violation of the Governor’s order.
  • The only escrows that have been opened lately have been on properties that buyers saw before this pandemic spread.
  • I’m not aware of any other agents from any companies showing property.
  • This professional does not know if an agent’s license would be revoked if one were to show a property.
  • We can all go back to showing properties once restrictions and orders are lifted.

Question – Can disclosure statements be used now to show, inspect and/or appraise properties?

Answer – NO! No one is permitted to show, inspect and/or appraise properties until restrictive orders are lifted!

  • There is no insurance coverage if someone becomes sick.
  • There may even be some criminal exposure to you if someone gets sick or dies.
  • Talk with a criminal attorney.

Also read: Podcast: How To Sell Luxury In An Economic Crash | Exclusive Robert Johnson Interview(, Podcast: 4 Things You Must Do Now!, NAR’s & Better Homes & Gardens Coronavirus Guidelines for Agents

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