The best agents are the ones who are the most responsive to their buyer & seller needs – and to truly understand what those needs are, you need to listen! That may take a bit of work, because as a human quality, listening is something that a lot of us don’t do very well – we spend more time framing a reply in our heads than we do considering what was just said.

As a real estate professional, your ability to gauge the needs of buyers & sellers is important – but don’t let that overwhelm your skills at closely & carefully taking in all of the “wants, needs, and must-have’s” that your prospects and clients bring to you.